Thursday, October 4, 2007

Looks how things works @ US!


Hi Olivic,
Thanks for writing!

We do apologize for the experience you reported with our product. We are
surprised to learn that you are having a problem with this product staining your garments. We can only recommend to rinse or treat the affected area as soon as possible to prevent and stain from setting. We know in general that stains not treated promptly may become permanent. As such, we suggest that you launder or dry clean the affected shirt according to the garment label directions. We will forward your comments describing your experience on to our Brand Manager and Quality Assurance staff. We will be happy to refund your purchase price. However, since you are unhappy with the performance of Dove, we will forward a variety of coupons for our other products. We again apologize for this inconvenience, Your friends at Dove mg


-----Original Message----- From: comments.doveusa@unilever.com [mailto:comments.doveusa@unilever.com] Sent: Wednesday, October 03, 2007 2:47 PM To: Doveusa, Comments Subject: Dove Information E-mail Address: olivic_villarroel@yahoo.com First Name: Olivic Last Name: Villarroel Address1: 1901 60th Place Address2: suite l2294 City: Bradenton State: FL ZIP: 34203 Daytime Phone Number: Ext: Evening Phone Number: Ext: UPC Code: 7940056590 Manufacturing Code:

Comments: Good afternoon, I just used a deodorant , called Ultimate
Clear, radiant silk. With a very big note on it which it says, stays on skin not on clothes! ha!. My brown sweater has orange spots just where i put the deodorant! amazing, in both sides...I did not mix the product with any other one. I will stop immediately using it, of course, I do no want more of my clothes getting damaged. Thanks!

1 comment:

Anonymous said...

tu vas faire peur à PROCTER AND GAMBLE

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